Privacy Policy - JANDRAH

Welcome to JANDRAH We operate store.jandrah.com This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our skincare and personal care products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you register on the Site, place an order, or contact us. This may include:

Personal Data: Name, shipping address, billing address, email address, and phone number.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and operating system.
Financial Data: Credit card details or transaction details processed securely via our third-party payment gateways (PayPal, Stripe, etc.). We do not store financial details on our servers.

HOW WE USE YOUR INFORMATION
We use the information collected to provide you with a smooth, efficient, and customized experience. Specifically, we use your data to:

Process, fulfill, and ship your product orders.
Manage your account and provide customer support.
Send transaction emails, order confirmations, and tracking details.
Prevent fraudulent transactions and secure our infrastructure.

DISCLOSURE OF YOUR INFORMATION
We do not sell, rent, or share your personal data with third parties for their marketing purposes. We only share data with trusted third-party service providers who assist us in operating our business, such as:

Shipping and courier companies to deliver your packages.
Secure payment processors to handle checkout billing.

CHILDREN’S PRIVACY & AGE RESTRICTIONS
Our website and products are intended solely for adult consumers. We do not knowingly collect or maintain personal information from individuals under the age of 18. Due to the intimate and personal nature of our skincare products, you must be at least 18 years of age to purchase products or create an account on store.jandrah.com.
In strict compliance with the U.S. Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect any personal information from children under 13. If we discover that data from someone under 13 has been collected without parental consent, we will delete it immediately.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures (including SSL encryption on store.jandrah.com) to help protect your personal information. While we take reasonable steps to secure your data, no security system is completely impenetrable.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@jandrah.com